Jay Jones
Attorney General of Virginia

Elder Abuse and Neglect

If you would like to report a suspected case of Medicaid fraud or have questions, please contact us at
804-371-0779 or 1-800-371-0824, email us at MFCU_mail@oag.state.va.us.
 

MFCU ElderSquad: Caregiver helping elderly woman with a meal.The Virginia MFCU investigates allegations of abuse or neglect of elderly and incapacitated adults receiving Medicaid benefits in the Commonwealth. As a result of a widespread networking effort including Adult Protective Services, local ombudsmen, law enforcement, and Commonwealth's Attorneys, collegial relationships have developed and referrals are arriving at a fast pace. These two Units strive to provide rapid response to referrals, effective investigations, and successful outcomes so that Virginia's vulnerable adults receive the highest quality of care possible in both home and institutional settings.

 

Signs of Elder Abuse and Neglect

  • Burns, welts, scratches, bruises, cuts
  • Fractures, dislocations, sprains
  • Restrained, tied to bed or chair
  • Mistrust of others
  • Unsanitary or unsafe housing
  • Inappropriate or inadequate clothing
  • Malnourished
  • Lacks needed supervision
  • Untreated medical condition
  • Lacks needed dentures, glasses, hearing aids or medication

 

Recent Press Releases

July 23, 2026
Virginia joins bipartisan coalition of 13 attorneys general in asking the court to clarify terms of hold-separate order
July 20, 2026
Attorney General Jay Jones today joined a coalition of 42 attorneys general announcing a settlement with the bankruptcy trustee for 23andMe, resolving allegations stemming from a 2023 data breach that compromised the genetic data of nearly 7 million customers worldwide.
July 17, 2026
Affirms commitment to protect ratepayers, secures landmark $2.25 million fair housing settlement, secures a settlement of $845,500 from CashApp, and fights federal overreach
July 16, 2026
Attorney General Jones is proud to announce the Office of Civil Rights’ historic settlement in a fair housing case brought against David Merryman, a notorious landlord in Newport News and Norfolk who is already serving 17 years in prison for wire fraud, aggravated identity theft, and race-based interference with housing and employment.