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Consumer Protection - Businesses  

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The Virginia State Corporation Commission (SCC) is responsible for handling corporate filings for corporations and other entities (e.g., limited liability companies, limited partnerships, business trusts) that wish to transact business in Virginia. For example, the SCC requires every corporation to register information such as the name and address of its Registered Agent, its principal business address and the names of the officers and directors of the corporation. This information is available to the public online from the SCC Clerk’s Information System. 

SCC Clerk's Information System
Clerk of the State Corporation Commission
Tyler Building, 1300 East Main Street
Richmond, Virginia 23219
(804) 371-9733

How do I find out if a company is legitimate or is being investigated?

The attorney general’s office does not:

The attorney general's office does serve as the clearinghouse for the receipt, evaluation, investigation and referral of consumer complaints. In this capacity, the office maintains a complaint database that can be searched online.

Search the Consumer Complaint Database

There also currently is one local consumer affairs office that handles complaints relating to businesses in its jurisdiction:

Fairfax County

The Better Business Bureau (BBB)
Maintains records of complaints lodged against BBB member and non-member companies and can tell you how those complaints, if any, have been handled by the company.

Council of Better Business Bureaus Web Site

To find out about a business outside of Virginia:
You may contact the attorney general’s office in the state in which the business is located.  The National Association of Attorneys General Web Site has contact information for all attorneys general:
National Association of Attorneys General Web Site.

You also may contact the Better Business Bureau (BBB) that serves the locality in which the business is located. BBBs maintain records of complaints lodged against BBB member and non-member companies and can tell you how those complaints, if any, have been handled by the company.

Council of Better Business Bureaus Web Site